Refund policy

Return & Refund Policy

Due to the personal nature of our products, we are unable to accept returns or exchanges on any silk pillowcases once opened or used. This is a strict hygiene policy and applies to all orders.

If your item arrives damaged or defective Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us within 48 hours of delivery at support@taevani.com with your order number and photos of the issue. We will make it right with a replacement or full refund.

Non-returnable items All pillowcases and bedding items are final sale due to hygiene reasons. This includes items purchased on sale or with a discount code.

Refunds Refunds are only issued in cases of damaged, defective, or incorrect items. Once approved, your refund will be processed to your original payment method within 10 business days.

Questions For any order or policy questions contact us at support@taevani.com